Short answer: they're waiting for a replacement "logic board" that is out of stock at the repair depot.
Long answer: Without asking, the service person said that it was very wrong that it's taken almost two weeks--and still counting--to repair my notebook. They quote a 5-7 day turnaround on repairs. So he's put something into their computer system--I don't understand it, but he called it a "parts search"--and that I should have my notebook on Thursday. If I don't have it on Thursday, he said to call back on a different number and to talk to a different group--which I assume doesn't have a 20 minute hold time--to see what's going on.
Which means, if all goes well, I may have my adorable little Mac book back by the weekend. If I'm lucky, I might actually be able to play with it some this weekend, too.
In other news, Dee has jury duty on Thursday. She has to report by 7:45 am. WTF? I mean... before 8 am just seems so wrong. Are they just trying to be as annoying as possible? Why couldn't they do the first day of jury duty closer to 9 am? Oh well. If we get ourselves out of bed waaaay early, we might be able to do breakfast before we get there. We checked out the destination on Saturday, and there was a Norm's nearby up at the courthouse. If we get there by 7 am, we would probably have time to eat before Dee has to report. Here's hoping that it's only a one-day thing.